Services · AI consulting

The machine takes the drudgery. You keep the judgment.

AI consulting for Australian businesses: where AI saves real hours, what it should never be allowed to touch, and how to be ready for the Privacy Act changes that start on 10 December 2026. It starts with a phone call.

Call 1300 856 393Or send a note

Who this is for

Owners and leadership teams who know their people are already using AI, officially or not, and want it done properly. They are using it to write quotes, summarise meetings, clean up spreadsheets and draft replies, and many of them have not mentioned it.

Businesses with a job that eats hours every week and a suspicion that a machine could take it. Boards asking questions that nobody in the building can answer yet.

Where the call usually leads

  • One process, measured. Pick the job that eats the most hours for the least thought, put AI through it under supervision, and count what you got back.
  • Systems, not prompts. AI wired into your data and your workflow, with clear limits on what it can see, touch and send.
  • An AI policy people follow. One page your staff will actually read, and a register of what is being used and by whom.
  • Privacy Act readiness. Finding the decisions your software makes about people, so the December disclosure can be written from facts.
  • AI security. What each assistant, agent and connector can reach, and what happens if someone turns it against you.
  • A senior technical head, part time. For decisions that need someone in the room. What a fractional CTO actually is.

The AI whisperers

Left alone, AI is a very fast way to be wrong at scale.

Everyone has the same tools now. The businesses pulling ahead are the ones who worked out how to think alongside the machine, and where to keep people firmly in charge.

Call us the AI whisperers. We talk the machines round so your people don’t have to. The machine takes the drudgery. People keep the judgment, the empathy and the responsibility. Anyone selling you the version where the machine keeps all three is selling you a liability.

The December change

From 10 December 2026, organisations covered by the Privacy Act must state in their privacy policy the kinds of personal information they use in automated decisions that could affect people’s rights or interests, and the kinds of decisions those are.

Your lawyer can write that paragraph. What they cannot do is tell you which decisions your business actually makes with software: the scoring rule in the CRM, the rostering tool, the triage queue, the chatbot that decides what a customer is told. Finding those is technical work, and it is ours.

We are not lawyers, and we will say so. We hand your legal adviser something they can work from.

How it works

The call
Twenty minutes, no deck
Tell us where the hours go, what your people already use, and what worries you. By the end you will know whether we can help and what it would take.
The scope
A shape and a price
If there is work to do, you get it in writing, with a price, before anything starts. Never an invoice you did not expect.
The work
Done with your people
We work alongside the people who will live with the result, so the business understands and owns what we leave behind.

What it costs

Starts with a call

The first conversation costs nothing and commits you to nothing.

Work that follows is scoped and priced in writing before it starts. Some of it is a day. Some of it is a standing seat at the table.

Call 1300 856 393Or send a note

Who does the work

Luke Elin, who leads Ey3, builds AI systems as well as advising on them, including generative AI engineering for a Queensland government department. He has taught cyber security and works as a red teamer, which matters here: most people advising on AI have never attacked anything, and most people who attack things have never built an agent that had to survive a real business.

We also run our own business this way, and we have got it wrong in public. Our write-up of the sixteen AI articles we published after only skimming them shows what happens when nobody keeps the judgment.

Common questions

Is our data used to train someone else’s AI?
Not in what we build. We design so your information stays inside systems you control, and we tell you plainly where each piece of data goes. Free consumer AI tools are a different matter, which is exactly why staff use of them needs a policy.
We are not ready for AI. Where do we start?
With one process, not a platform. We look at where your hours actually go, pick the least interesting task on that list, and put a supervised system through it. You will know quickly whether it is worth more.
Do we need an AI policy?
If your staff use AI, yes, and they are using it. A policy people can follow on a single page beats a legal document nobody reads. It is also evidence of good faith if a regulator asks.
What does the December 2026 change mean for us?
From 10 December 2026, organisations covered by the Privacy Act that use personal information in automated decisions with the potential to affect people’s rights or interests must say so in their privacy policy: the kinds of personal information used, and the kinds of decisions made. We can find what you run that might be caught, so your legal adviser can make the call.
Will you tell us to stop using AI?
No. We build these systems and use them every day. We will tell you what each one can reach, and what to do about the ones that reach too far.

Often paired with

WordPress and AI trainingHands on, on your own site and tools, for you or your team.From $175 inc GST →Security auditA day on your site, server, logs and edge. Two reports: one for you, one for your IT team.One day, from $1,000 inc GST →

Next step

Tell us where the hours are going.

We will tell you straight whether AI can take them, what it would cost, and what it should never be allowed to touch.

Call 1300 856 393Or send a note